Metro Turizm: The Standard for International Bus Companies

Yeah, got nice and caramel this day - had to wait over an hour for the bus but STILL have no complaints!  Say Whaaaaaaaaaat??!!!!!!!!

Yeah, got nice and caramel this day – had to wait over an hour for the bus but STILL have no complaints! Say Whaaaaaaaaaat??!!!!!!!!

 
If a bus can arrive an hour late and still get a rave review, you know it’s good.  So, I was in Tbilisi and needing to get to Istanbul.  Me being the cheapest of the cheap miser that I am, I wanted to find the cheapest way to get there.  Enter, my saviour – METRO TURIZM.  I searched and searched and searched and searched for a bus from Tbilisi to Istanbul, but alas, there was none.  There WAS however, a bus from Batumi to Istanbul, we were saved!  After taking the overnight train from Tbilisi to Batumi, we (slowly but surely) arrived at the bus station in Batumi.  After about 5 minutes of driving around central Batumi (in a taxi, with the best and most honest taxi driver EVAH!), we arrived at the ticket office.  We bought our bus tickets with 40 minutes to spare before the scheduled arrival time.  Since we had SO MUCH time to spare 🙂 my daughter and I decided to grab some snacks – for the next 30 minutes.  When we returned, I was nervous we had missed the bus because I was sure that we were late and that the bus had come early.  NOPE!  I decided to stay outside with our luggage to insure we did not miss the bus while my daughter stayed inside the air-conditioned ticket office. 
 
For the next hour, every 10-15 minutes or so, I would motion for her to come outside to inquire as to where the bus was.  After the second time, the ladies in the ticket office sent out some Georgian coffee for me (which was strong but quite tasty).  I then began to notice that the bus being late wasn’t really bothering me all that much.  But why?  C-U-S-T-O-M-E-R    S-E-R-V-I-C-E!  The ladies in the office kept us informed and were always polite.  The delay wasn’t there fault and we both were aware of that but they still displayed a high level of professionalism and friendliness.
 
When the bus did arrive and it was time to put our bags in the back, I noticed the bus driver was a bit hesitant.  I later was told that his back was hurting.  I don’t really know if this was 100% truth or if he was just trying to get a peek of the bootay but what I do know is that when we finally arrived in Turkey, he too went above and beyond.
 
With us on the bus were about 10 other travellers.  Two of those travellers were a mom and her son.  Crossing the border was a sub-trip in and of itself and when we finally got through, we noticed that the woman and her son were not on the bus.  The bus driver waited and waited and waited and waited and waited but she never showed.  Of course, he had to leave, it’s policy but the amount of time he waited and waited was more than ample.  Our second stop into Turkey, we had to change buses but nothing major.  We spent a week in Turkey and then headed out for Bulgaria, again we chose METRO TURIZM.
 
So each rather spacious seat has, at the back, a (touch) display screen on which the traveller may choose from a selection of movies, music, local televison shows or connect to the bus' camera and get a drivers-view of the journey.  Hmmmmm-mmmmm.  YUP!  Class!

So each rather spacious seat has, at the back, a (touch) display screen on which the traveller may choose from a selection of movies, music, local televison shows or connect to the bus’ camera and get a drivers-view of the journey. Hmmmmm-mmmmm. YUP! Class!

 
You’re seeing right.  Along with the spacious seats and personal screens, you are offered complimentary tea/coffee/cola with biscuits/cookies.  During both trips, the employees were welcoming and helpful.  I REALLY, REALLY cannot say enough about this bus company, they really set the standard.  Thank you.
 
#METROTURIZM

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